VE Hotel & Residence Vacancy


We believe people are everything, from the guests who walk through our doors, to our passionate team who ensure they are well taken care of. At VE Hotel & Residence, we provide opportunities for you to discover your potential and to evolve through continuous training and development. Show us your desire to venture and grow. Explore our current opportunities below.

  • Front Office Associates


    Front Office Associates

    • Meet and greet guests upon arrival and departure.
    • To keep abreast of all internal promotions and aware of all facilities available for the guests.
    • Attends daily briefing by Supervisor or Duty Manager.
    • Read communication log and follow-up on any pending issues.
    • Take over shift in an efficient and professional manner.
    • Prepares for guest arrivals and departure at the Front Desk.
    • Perform check-in, check-out and cashiering.
    • Maintains and ensure accurate counts and records of cash float at Front Desk.
    • Co-ordinate with other departments on guest requests, arrivals, departures and transfers.
    • Assist the telephone operators in the daily operations when required.
    • Attends to all telephone calls in a polite and professional manner as set by the Management.
    • Input and update the system with accuracy.
    • Follow-up on all guest needs and update the communication book and system.
      • Sort and check incoming mail, faxes and packages for guest and ensure prompt delivery to guest.
    • Provides business center service to guest, i.e. photocopy, facsimile transmission, printing etc.
    • Order newspaper requirements for the hotel guest, F&B outlets and admin offices.
    • Handles reservations enquiries and conducts show apartment for walk-in guest.
    • Performs cashiering functions, night audit functions and daily closing duties.
    • Assist lobby security officer with security surveillance by screening all incoming guests.
      • Practice good housekeeping, security and safety habits at the lobby, front desk, back office, back of house and lounge areas at all time.
    • Reports all operating equipment faults for immediate rectification.

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