V E Hotel & Residence Jobs

Join the V E Hotel Family

At V E Hotel & Residence, we believe you become the best by hiring the best. Our values are embodied by our corporate team and the staff at our hotel in Kuala Lumpur. If you are interested in a job with our hotel management or operations team, we invite you to contact us to learn more.

  • Marcom Manager

    • Bachelor’s Degree / Degree in marketing, communication or advertising is a must;
    • Minimum 4 years of hands-on working experiences in a managerial role;
    • Critical skills that are required;
    • Broad Communications skills;
    • Creative Thinking;
    • Analytical Mind;
    • Technology Fluency;
    • Teamwork;
    • Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals within the Marketing discipline;
    • To oversee that Marketing /PR functions of the Department;
    • Responsible for all Public Relations and communication with the media;
    • Plan and develop marketing and communications strategies via internet, media, placement of advertising as directed, and printed materials and other sales and promotional tools as directed;
    • Conduct regular public relation creative events, key account appointments, trade shows and activity programs to ensure all important contacts are regularly updated and entertained, keeping VE Hotel & Residence top of mind;
    • Personally build clear and open lines of communication with all departments;
    • Be critical and demanding of the communications standards;
    • Ensure all marketing communications are aligned to the VE Hotel & Residences brand image;
    • Develop marketing strategies and initiatives to increase hotels market share;
    • Assist with the monitoring and controlling of all financial aspects of the business including the preparation of the annual marketing plan and budget;
    • Align strategies with business strategy; understand short- and long-term impact of business decisions;
    • Work along with Director of Operations communicating and promoting Food and Beverage packages and events;
    • Develop and maintain rapport with key community contacts to ensure a visible presence in the community;
    • Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace;
    • Plan and develop promotional and communications strategies via all distribution channels including internet, GDS, media, placement of advertising as directed, printed materials and other sales & promotional tools as directed;
    • Create an environment that trains, develops, coaches and mentor’s associates;

    Kindly email your resume at vekl.hr@vehotel.com / recruitment@uoahospitality.com.my

     

    Interested candidates shall walk in for an interview at the following address:

    Venue : V E Hotel & Residence LG, HR Department, Bangsar South City, No 8, Jalan Kerinchi 59200 Kuala Lumpur

    Time   : 10.00 am – 4.00 pm (Monday – Friday)

    All candidates are required to bring along the following documents:

    *Updated resume*Passport size photo*Photocopy IC*Relevant certificates 

     

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  • Front Office Associates

    FRONT OFFICE DEPT

    Front Office Associates

    • Meet and greet guests upon arrival and departure.
    • To keep abreast of all internal promotions and aware of all facilities available for the guests.
    • Attends daily briefing by Supervisor or Duty Manager.
    • Read communication log and follow-up on any pending issues.
    • Take over shift in an efficient and professional manner.
    • Prepares for guest arrivals and departure at the Front Desk.
    • Perform check-in, check-out and cashiering.
    • Maintains and ensure accurate counts and records of cash float at Front Desk.
    • Co-ordinate with other departments on guest requests, arrivals, departures and transfers.
    • Assist the telephone operators in the daily operations when required.
    • Attends to all telephone calls in a polite and professional manner as set by the Management.
    • Input and update the system with accuracy.
    • Follow-up on all guest needs and update the communication book and system.
      • Sort and check incoming mail, faxes and packages for guest and ensure prompt delivery to guest.
    • Provides business center service to guest, i.e. photocopy, facsimile transmission, printing etc.
    • Order newspaper requirements for the hotel guest, F&B outlets and admin offices.
    • Handles reservations enquiries and conducts show apartment for walk-in guest.
    • Performs cashiering functions, night audit functions and daily closing duties.
    • Assist lobby security officer with security surveillance by screening all incoming guests.
      • Practice good housekeeping, security and safety habits at the lobby, front desk, back office, back of house and lounge areas at all time.
    • Reports all operating equipment faults for immediate rectification.

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  • Reservations Agent/Supervisor

    RESERVATIONS DEPARTMENT

    Reservations Agent/Supervisor

    • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
    • Processes reservations from the sales office, other hotel departments, and travel agents.
    • Knows the type of rooms available as well as their location and layout.
    • Knows the selling status, rates, and benefits of all packages plans.
    • Knows the credit policy of the hotel and how to code each reservation.
    • Creates and maintains reservation records by date of arrival and alphabetical listing.
    • Determines room rates based on the selling tactics of the hotel.
    • Prepares letters of confirmation.
    • Communicates reservation information to the front desk.
    • Processes cancellations and modifications and promptly relays this information to the front desk.
    • Understands the hotel's policy on guaranteed reservations and no-shows.
    • Processes advance deposits on reservations.
    • Tracks future room availabilities on the basis of reservations.
    • Helps develop room revenue and occupancy forecasts.
    • Prepares expected arrival list for front office use.
    • Assists in preregistration activities when appropriate.
    • Monitors advances deposit requirements.
    • Handles daily correspondence. Responds to inquiries and makes reservations as needed.
    • Makes sure that files are kept up to date.
    • Maintains a clean and neat appearance and work area at all times.
    • Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
    • Walk around with the client and ensuring that they secure whatever services they are in need of.
    • Getting information about areas of interest in order to target more clients in particular seasons.
    • Making arrangements for clients travel programs.
    • To be aware of all front office procedures and assist with reception duties when required.
    • To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
    • Willing to undertake any reasonable request made by management in any other areas of the house.
    • Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
    • Configuring rates on the hotels property management system.

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  • Commis

    • Undergraduate degree from an accredited culinary school an asset or equivalent level of experience;
    • Minimum 1 years of hands-on work experiences; however fresh graduates are encouraged to apply;
    • Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates;
    • Ability to perform functional role:  know how to operate all operational equipment & systems relevant to their role and within their immediate work area.;
    • Maintains the technical skills within culinary ranking:  speed, efficiency and time management are at the core of cooking competencies.  Depth of skill & knowledge expected to acquire, grown and attain with each year
    • Maintains daily mis-en-place and prepares certain food items for the following days duties.
    • Has the ability and flexibility to work in all areas of the kitchen such as hot & cold kitchen, Banquet kitchen, Asian / Western or Chinese Kitchen and be available for opening and closing shifts;
    • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock;
    • Looking after the stock of the kitchen and informing it to the head chef as the stocks run out
    • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
    • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
    • Monitors related equipment, reporting any problems or inconsistencies to the Executive Sous Chef;
    • Report any mishaps in the kitchen;
    • Maintains a clean and safe working environment;
    • Perform other job-related duties and special projects as assigned.

    Kindly email your resume at vekl.hr@vehotel.com / recruitment@uoahospitality.com.my

     

    Interested candidates shall walk in for an interview at the following address:

    Venue : V E Hotel & Residence LG, HR Department, Bangsar South City, No 8, Jalan Kerinchi 59200 Kuala Lumpur

    Time   : 10.00 am – 4.00 pm (Monday – Friday)

    All candidates are required to bring along the following documents:

    *Updated resume*Passport size photo*Photocopy IC*Relevant certificates 

     

    Upload CV
    Select file
  • Waiter/Waitress

    • Actively promote the outlets menu by recommending add-on or go-with options.
    • Interact with all residents in a professional manner and to feedback to supervisor on their comments.
    • Participate in guest activities in order to build rapport and continuous support.
    • Update oneself diligently through meetings, briefings, training on information, activities, promotions and to provide the residents with such information.
    • Accept and carry out directions from supervisors to anticipate and exceed residents’ needs.
    • Serve food & beverages as per outlet menu and standards within specific time frame.
    • Prepare and set-up all equipment for the day’s operations as specified by shift and for any in-house activities upon residents’ request or supervisor’s instructions.
    • Check and replenish all food & beverages stocks as per par requirements.
    • Perform cashiering duties, recording and processing all transactions as per P&Ps.
    • Ensure high level of cleanliness in the outlet at all times.
    • Adhere to all safety and hygiene procedures in handling all equipment, utensils, crockery    and cutlery to prevent accidents and minimize breakage.
    • Care and adhere to occupational, health and safety legislation, policies and procedures.
    • Be familiar with property safety, first aid and emergency procedures.
    • Maintain the highest standard of personal grooming, self and hygiene at all times.

    Kindly email your resume at vekl.hr@vehotel.com / recruitment@uoahospitality.com.my

     

    Interested candidates shall walk in for an interview at the following address:

    Venue : V E Hotel & Residence LG, HR Department, Bangsar South City, No 8, Jalan Kerinchi 59200 Kuala Lumpur

    Time   : 10.00 am – 4.00 pm (Monday – Friday)

    All candidates are required to bring along the following documents:

    *Updated resume*Passport size photo*Photocopy IC*Relevant certificates 

    Upload CV
    Select file