Receptionist talking with guest at VE Hotel & Residence

Covid-19 Updates

Our Precautionary Measures

As the COVID-19 situation has caused great concern for many in Malaysia and across the world, VE Hotel & Residence assures you that your safety and comfort remain our highest priority. All we want is to provide a safe and comfortable environment for everyone, and we have put in place the necessary precautionary and social distancing measures to reduce the risk of spreading the virus.

We will continue to update this page with the latest information regarding travel safety and booking flexibility at VE Hotel & Residences.



  • Deep cleaning and extra disinfection at all high touch points will be done for all guest rooms upon check-out.
  • Daily housekeeping measures for all guest rooms include sanitising and removal of air-conditioning dust by using disinfection spray.
  • Room linen to be changed as per contract to facilitate minimal contact.
Housekeeper cleaning a hotel room at VE Hotel & Residence
Chef preparing food in a restaurant at VE Hotel & Residence


  • Stringent hygiene control measures have been implemented in all food preparation areas in outlets.
  • Tableware is cleaned and sterilized on a daily basis.
  • All crockery and utensils go through a high temperature dish washer and is additionally sanitized by food grade sanitizer.
  • Dining tables and chairs are sanitized more frequently throughout the day.

Hotel Entrance & Check-In


  • Disinfection of key cards.
  • Sanitization of counter and table surfaces.
  • Sanitization of pens after every guest use.
  • Hand sanitizer for guests’ usage. 
  • To further encourage contactless payment, payment by either credit or debit card is preferred.
Housekeeper cleaning a meeting room at VE Hotel & Residence

Meeting & Event Space


  • Sanitization of tables and chairs more frequently throughout the day.
  • Deep cleaning and extra disinfection will be done for all meeting rooms.
  • Hand sanitizer for guests’ usage placed at each meeting room foyers.